Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Rating

Customer Review

Vietnam at a Glance

Saturday 03 Feb 2024

Overview Rating:

Our Service: Excellent

Great Call Back To our E Mails

Vietnam at a Glance

Friday 20 Oct 2023

Overview Rating:

Our Tour: Excellent

Superb tour, covering South, Mid and North Vietnam. Very well organised with all transfers and food included. A Vietnamese Tour Guide available all the time to answer queries and give talks about the areas visited.

Vietnam at a Glance

Wednesday 20 Sep 2023

Overview Rating:

Our Service: Good

Very efficient and helpful

Our Response

Thank you for your feedback! We're pleased to hear that you found our service efficient and helpful. If you ever need assistance in the future, please don't hesitate to contact us, Jimmy, Wendy Wu Tours.

Vietnam at a Glance

Saturday 29 Apr 2023

Overview Rating:

Our Service: Excellent

Called with a query prior to booking on to one of their tours. Natasha was extremely helpful, answering all my queries and looking at and explaining different flight options. She then proceeded to book the tour for me. Absolutely fantastic service.

Vietnam at a Glance

Saturday 11 Mar 2023

Overview Rating:

Our Service: Excellent

Excellent dealt with my query quickly

Vietnam at a Glance

Thursday 02 Mar 2023

Overview Rating:

Our Service: Excellent

Very helpful, flights all booked and can't wait to get on the plane. Itinerary looks fab.

Vietnam at a Glance

Thursday 10 Nov 2022

Overview Rating:

Our Tour: Excellent

itnerary good, great value for money - all meals included-, loved being part of a firendly group

Vietnam at a Glance

Tuesday 17 Mar 2020

Overview Rating:

Our Tour: Excellent

We managed to do most of our tour until Covid-19 hit and everything started closing down Well done Wendy Wu for looking after us.

Vietnam at a Glance

Monday 16 Mar 2020

Overview Rating:

Our Tour: Excellent

A particularly resourceful guide in difficult circumstances. Escorted right up to departure gate. Food good and hotels pretty good. Good variety of eating places.

Vietnam at a Glance

Tuesday 10 Mar 2020

Overview Rating:

Our Tour: Good

Good organisation from start to finish, and a small party. Arriving one day early we were met, taken to the hotel. The guide Kim was well organised,knowledgeable and always at hand.. The itinery covered a lot of ground, one day covering 8hr plus. perhaps an extra day would have been welcome. Would recommend Wendy Wu to friends.

Vietnam at a Glance Tour

Monday 18 Nov 2019

Overview Rating:

Our Tour: Excellent

Great holiday! Well organised with no problems.

Our Response

Thank you for your 5* review.

We are pleased you enjoyed your tour with us, and would be honored to welcome you onboard another Wendy Wu tour in future.

VIETNAM AT A GLANCE

Thursday 04 Apr 2019

Overview Rating:

Our Service: Good

Our Tour: Good

Service rating :

Good but guide in Vientiane not interested

Product :

deserves 4 stars why ask for this

VIETNAM AT A GLANCE

Sunday 02 Dec 2018

Overview Rating:

Our Service: Excellent

Our Tour: Excellent

Service rating :

Excellent tour company . Everything was organized

Product :

Amazing country and people

VIETNAM AT A GLANCE

Saturday 01 Dec 2018

Overview Rating:

Our Service: Excellent

Very well organised with a well drilled itinerary using good quality hotels and the small details thought of to make a great trip.

Our Response

Thank you for your lovely review!
We are delighted that you had a great tour with us! We are pleased that you thought the tour was well organised and that it included a great itinerary and good accommodation. We are sure that you also had great guides throughout your tour and hope that you will think of us when booking again in the future.

VIETNAM AT A GLANCE

Monday 05 Nov 2018

Overview Rating:

Our Service: Good

Our Tour: Good

Service rating :

Excellent guide
Most of the hotels were first class
Travel arrangements were faultless
Interesting schedule

Product :

Not enough time to shop in Hanoi